The increasing popularity and usage of social media is changing the ways brands and consumers are connecting. Whether it’s a direct message on Twitter or a comment of Facebook, relationships between brands and consumers are being created, maintained and strengthened because of social media.
According to the following “Social Media Revolution” video, 93 percent of marketers use social media for business. What about the other seven percent? Despite the positives of utilizing social media, one of the main reasons some brands are avoiding it is because of its power.
“Social Media Revolution” video showcases the power of social media.
Erik Qualman, author of Socialnomics and the video’s creator, said brands don’t have a choice to use social media. “We don’t have a choice on whether we DO social media, the question is how well we DO it,” he said.